Privacy Policy

At Al Madina Clothes, we value the privacy of our customers and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website, make a purchase, or communicate with us. By using our services, you agree to the terms outlined in this policy.

1. Information We Collect

We may collect the following types of personal information when you interact with us:

  • Personal Identification Information: Name, address, phone number, email address, and other contact details.
  • Payment Information: Credit card details or other payment information provided during transactions.
  • Order Details: Information about the products you purchase, including quantities, sizes, and any customization preferences.
  • Technical Data: IP address, browser type, operating system, and other technical information related to your use of our website.

We collect this information when you:

  • Make a purchase or inquire about our products.
  • Contact us via email, phone, or other methods.
  • Subscribe to our newsletter or promotions (if applicable).
  • Visit our website (via cookies and other tracking technologies).

2. How We Use Your Information

We use the information we collect for the following purposes:

  • To Process Orders: To fulfill and manage your orders, process payments, and deliver the products you’ve purchased.
  • Customer Support: To respond to inquiries, provide customer service, and assist with returns or exchanges.
  • Marketing and Promotions: To send you updates, promotional offers, or other marketing materials (only if you have opted in to receive such communications).
  • Website Improvement: To enhance our website’s functionality and user experience based on usage patterns and feedback.

3. How We Protect Your Information

We implement a variety of security measures to protect your personal information, including:

  • Encryption: Sensitive payment information is encrypted using Secure Socket Layer (SSL) technology during transmission.
  • Data Storage: We store personal information in secure servers and limit access to authorized personnel only.

However, please note that no method of online transmission or electronic storage is 100% secure. While we strive to protect your personal data, we cannot guarantee its absolute security.

4. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your information in the following circumstances:

  • Service Providers: We may share your information with trusted third-party service providers who assist with order fulfillment, payment processing, and delivery.
  • Legal Requirements: We may disclose your information to comply with legal obligations or to protect our rights, property, or safety, or the rights, property, or safety of others.

5. Cookies and Tracking Technologies

We may use cookies and other tracking technologies (such as web beacons or analytics tools) to collect information about how you interact with our website. This helps us improve your browsing experience and understand user preferences.

You can manage cookies through your web browser settings. Please note that disabling cookies may affect your ability to use certain features of our website.

6. Your Rights and Choices

You have the following rights regarding your personal information:

  • Access: You can request to access the personal information we hold about you.
  • Correction: You may request corrections to any inaccurate or incomplete personal information.
  • Deletion: You can request that we delete your personal information, subject to certain legal or contractual obligations.
  • Opt-Out: If you no longer wish to receive marketing communications from us, you can opt out by following the unsubscribe instructions in our emails or contacting us directly.

To exercise these rights, please contact us at info.almadinaclothes@gmail.com.

7. Third-Party Links

Our website may contain links to third-party websites. Please be aware that this Privacy Policy applies only to our website, and we are not responsible for the privacy practices or content of third-party sites. We encourage you to review the privacy policies of those sites before providing any personal information.

8. Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we learn that we have inadvertently collected personal information from a child under 18, we will take steps to delete such information.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any significant changes by posting the updated Privacy Policy on our website with a revised “Effective Date.”

10. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us:

  • Email: info.almadinaclothes@gmail.com
  • Phone: +92 311 0686632
  • Address: Schurasta Mian Khan, Depalpur Road, Okara, Pakistan

Thank you for trusting Al Madina Clothes with your personal information.